Our Commitment to Responsible Gaming
Cat6 is more than just an entertainment platform — we genuinely care about the wellbeing of every user on our platform. Online gaming should be a way to unwind and have fun, not a source of stress or financial difficulty.
We are fully committed to responsible gaming principles and have put in place a range of measures to help users stay in control of their activity. cat6 only allows individuals aged 18 and above to register and use the platform. Age verification is conducted during registration and can be reinforced through document checks at any time.
If at any point you feel that gaming is starting to affect your daily life, finances, or relationships, we encourage you to use the available self-control tools or reach out to the cat6 support team for immediate assistance.
Recognise the Signs of At-Risk Behaviour
One of the most important steps in responsible gaming is recognising the early signs of a problem. Be honest with yourself and ask the following questions:
- Feeling the need to bet with increasing amounts of money to get the same excitement
- Struggling to stop playing even when you intended to
- Playing longer or more often than planned
- Chasing losses by continuing to play
- Neglecting work, studies, or family responsibilities due to gaming
- Borrowing money or selling assets to fund gaming activity
- Lying to loved ones about your activity or how much you've spent
- Feeling anxious, irritable, or distressed when not playing
If you recognise one or more of the signs above in yourself, that's not a sign of weakness — it's a sign that it's time to take action. We're here to help.
Time & Budget Limit Setting Guide
The most effective way to enjoy online gaming safely is to set clear limits before you start — not after. Think of these limits as a personal commitment to yourself.
Budget Limits
Decide on a maximum amount in MYR (RM) that you're comfortable spending per session, per week, or per month. This should come only from discretionary income set aside for entertainment — not from savings, household bills, or essential expenses. Once the limit is reached, stop completely without exception.
Time Limits
Set a timer or reminder on your phone before you start playing. Decide how long your session will be — one hour, two hours — and stick to it. Regular breaks help you stay in control and prevent decisions driven by emotion.
Available Self-Control Tools
Cat6 provides several self-control tools that you can use at any time through your account settings or by contacting our support team.
You can set daily, weekly, or monthly deposit limits in RM on your account. Limits take effect immediately and require a cooling-off period before they can be increased.
If you feel you need a short break, you can apply for a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account cannot be used to make any deposits or place bets.
For those who need a firmer step, self-exclusion allows you to block access to your cat6 account for an extended period. Contact our support team to start the process.
To activate any of the tools above, log in to your account or contact the cat6 support team at: [email protected]. Requests are processed promptly and without question.
Minor Protection
Cat6 takes the protection of children and young people from exposure to online gambling seriously. This platform is strictly for users aged 18 and above. We have put in place a range of measures to prevent access by minors:
- Age verification during the account registration process
- The right to request identity verification documents at any time when there is reasonable cause
- Immediate account termination where accounts are confirmed to belong to minors
We encourage parents and guardians to use parental control software on devices shared with children. If you suspect a minor is accessing this platform, please report it to our team immediately.
Maintaining Life Balance & Getting Help
Online gaming should be a small part of a balanced life — not the centerpiece. Here are some important reminders to help you keep a healthy perspective:
Your relationships with loved ones are the most valuable asset in your life.
Exercise and outdoor activities build stronger mental wellbeing.
Always take care of savings and essential bills before spending on entertainment.
Share how you're feeling with a trusted family member or friend.
Get Professional Help
If you or someone you know needs help with a gambling problem, don't hesitate to seek professional support. In Malaysia, you can reach out to a mental health helpline or a licensed counsellor for proper guidance and assistance. cat6 always encourages users to get help when needed — it's a sign of strength, not weakness. For any account or self-control enquiries, contact us at: [email protected] or visit FAQ us.
Play Smart, Live Well
Cat6 is here for you — not just as an entertainment platform, but as a partner that genuinely cares about your wellbeing. Reach out if there's anything you'd like to discuss, or visit our FAQ for more information.